In or out of warranty
Manufacturers usually offer 1-2 years of warranty, beginning on the date of sale. Some dealers offer extended warranty, so sometimes you get up to 2-3 years warranty in total.
If your device develops failures within that time, then please first contact your dealer in order to get everything arranged for the repair.
If your device is out of warranty, feel free to contact us directly.
Am alten Bach 18
phone +49 (0)2137 / 9573663
Or use the contactform.
When sending packages, please provide a short error report and your full contact details.